At The Auralyn, we aim to deliver your orders safely, quickly, and with complete transparency. Please read our shipping policy below for details regarding order processing, delivery timelines, and shipping charges.

Shipping Charges

• Free shipping on prepaid orders across India.
• Cash on Delivery (COD) may include an additional handling fee depending on the order value and delivery location.

Order Processing

• Orders are usually processed within 1–2 working days.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During sales, festive periods, or high order volume, processing times may be slightly longer.

Delivery Timeline

• Standard delivery usually takes 4–8 business days depending on your location.
• Metro cities may receive orders faster.
• Remote locations may require additional delivery time.

Order Tracking

• Once your order is shipped, you will receive a tracking link via Email, SMS, or WhatsApp.
• You can track your shipment in real time through our delivery partner.

Cash on Delivery (COD)

• COD is available on selected products and serviceable pin codes.
• The Auralyn reserves the right to disable COD for certain high-value or custom orders.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

• Order number
• Product photos
• Packaging images

Our support team will review the issue and assist you with a replacement or resolution.

Delayed Deliveries

While we work with trusted courier partners, delivery delays may occasionally happen due to:

• Weather conditions
• Public holidays
• Courier disruptions
• Remote delivery areas

We appreciate your patience in such situations.

Need Help?

For any shipping or delivery related questions, feel free to contact us:

The Auralyn
📧 theauralynofficial@gmail.com
📞 +91 92136 25843

We’re always happy to help.